Braun Electric Razor for Men, Waterproof Foil Shaver, Series 9 9385cc, Wet & Dry Shave, With Pop-Up Beard Trimmer for Grooming, Clean & Charge SmartCare Center and Leather Travel Case, Black
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5.0 out of 5 stars Best electric razor I've ever had!
Reviewed in the United States ???? on January 3, 2023
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I've had this about a month now, it's pretty much exactly what I was looking for. I hate to shave every day, so...I don't! Have had several Norelco floating head shavers over my lifetime, they're pretty good for electrics, especially when you need to shave daily for work...problem is, when you let your beard go for two days or more... Then, they're totally unsatisfactory... Those heads grab whiskers and pull and yank, and it's a bust....I don't like to go more than four or five days without shaving, and have been using Gillette 5, which works very well, but a pain to lather up...I just want to buzz and go... Which... Guess what?... The Braun is pretty stellar at handling, even after three or four days (being retired, now my norm..), and the end result is as good or better than the Norelco being used daily. It buzzes right through, no yanking or pulling, just slow and steady and it does the job. Easy to pop the head off and clean with brush and blow... Haven't used auto clean with fluid/flush yet, still waiting until I need to charge.. Don't see a need to do that yet. Still showing full charge.. Happy happy! Charged up full before first use, still going strong. When I do need to charge, intend to try out the auto flush/dry feature, but then will pull fluid cartridge and cap until I need again, should keep from drying out and extend life for a year, I would think. No real negatives to this shaver, 9385, maybe a little noisy, but not a deal breaker at all as won't be using while partner trying to sleep late... Just what I wanted!!... Bye Norelco!
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Kirby roads
5.0 out of 5 stars Excellent shave
Reviewed in the United States ???? on February 20, 2023
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I really like this razor, it gives me a clean shave every time. I used it for the first time the other day with shaving cream and a 3 day beard, it worked perfect. Took the foil out and cleaned it right in the shower made it easy. I don't think I could have got a much better shave with a razor.
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Cubbug
5.0 out of 5 stars He’s happy
Reviewed in the United States ???? on February 15, 2023
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Gave it a 3 on travel as he has not taken it anywhere yet. Loves it at home . Happy with shave and cleaning system
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tx240Zdoc
5.0 out of 5 stars Very Good Electric Shaver
Reviewed in the United States ???? on October 1, 2022
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Let me start off by saying historically I have not been a fan of electric shavers. Unfortunately, I was placed on a medication that increases bleeding risk the physician strongly advised using an electric shaver. For 50+ years I have used double blade razors and have been very satisfied with the results, despite occasional skin nicks. I did try an electric razor about 40 years ago, but did not like the closeness of the shave. There certainly is no shortage of options from which to choose. I intended to purchase a rotary head shaver, but I read several reviews that implied the shave is less than comfortable. In the end, I chose this Braun shaver with a foil head. Despite some reports that said the shaver was loud, I don't find the volume to be a problem. It certainly is louder than my double blade razor! The shave is very comfortable without any pulling and irritation. I am using Williams Lectric Shave as a skin prep. Overall, the closeness of the shave is very good. Is it as close as my double blade razor - No. I didn't expect it to be that good. Is this fact a deal breaker - No. Overall, I very pleased with this shaver. And guess what -- No nicks! The cleaning device does a good job cleaning and lubricating the shaver, but talk about something being loud. At least it is not close to your ear. I don't have any contemporary electric shavers for comparison, but I highly recommend this Braun shaver.
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chris
5.0 out of 5 stars Lightweight and a smooth shave
Reviewed in the United States ???? on January 10, 2023
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I haven’t owned an electric shaver for a very long time. My last one I left plugged in and it died within 6 months.
I like how this one can be left charged and has the ability to be cleaned. Solution clicks in below the shaver and you can get a years supply for around 30 dollars. Doesn’t take up to much space and the displays on it and the charge/clean base are easy to read.
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Jeff the aeroE
5.0 out of 5 stars close, non irritating, fast.
Reviewed in the United States ???? on August 4, 2021
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This is fantastic shaver.
It has a few quirks to get it as close as possible and pick up all the stray hairs, but it's easily the best on the market.
Irritation -
This is as safe for sensitive skin as it gets. The fluid they use in the cleaner IS irritating but cleaning by hand is as simple as applying some soap and running it under water. You don't have to clean it every day. Every few days if you detach and tap the hair out of the blade you'll be fine for weeks. You can play around with pressure, direction, and a few other things but after you get your pattern down irritation wont happen regularly. I was on accutane as a kid and my neck is very sensitive because of it, this shaver is by far the best option.
Closeness-
As close as it gets. This shave is comparable to a razor when done correctly. There are a few tricks like going over your neck at a few angles, or turning the shaver upside down for the trick spot under your nose, but once you're done experimenting it's basically as close as a blade, just barely not there. Easily the closest shave I've had from anything electric.
Speed-
Hands down fastest way to shave. The design makes getting clean lines for side burns incredibly easy and cleaning (assuming you don't use the station) take all of 30 seconds, ever. The powerful motor means even the thickest beards have less repetitions and again the bar design is just incredibly easy to make clean lines with. Pick and shave and be done in a minute, or 2 if you clean it by hand.
The cleaning station is pretty bad. It's nice to charge it standing up but the cleaner clogs with hair regularly (still works, just gross), and the newest model seems to leave the shaver wet 24 hours after cleaning. I stopped using it on the last model because the fluid gives me irritation but tried it to see if they fixed the issues. Instead, they made them worse.
This is still by far the best shaver on the market, even with it's quirks of having to shave at multiple angles or flipping it upside down for some areas.
Everyone it putting disclaimers in there reviews, here's mine. I paid full price for this thing. I write reviews because I miss the days when you could buy confidently just looking at an items rating. Those days will never be back, but I can at least give people an honest well thought out opinion should they happen to find my review.
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Paladin
VINE VOICE
5.0 out of 5 stars Outstanding Series 9 Refresh By Braun
Reviewed in the United States ???? on April 25, 2020
Verified Purchase
What this shaver is:
1. It is the most recent, top tier wet/dry foil shaver made by Braun.
2. It is an effective, ergonomic, well designed electric foil shaver, equivalent or better in comfort and performance to Braun's previous two iterations of the Series 9 lineup in their electric shaver models - which are excellent.
3. It is identical in size, shape and weight to previous Series 9 models, and shaver heads are interchangeable.
4. It has a slightly different display, and slightly different exterior cosmetics, than previous Series 9 models.
5. It has a slightly longer battery life (60 minutes vs 50 minutes) and a slightly faster internal processor (32-bit vs 8-bit) than previous Series 9 models. Other technical specifications are identical.
6. It has a slightly different cleaning station than previous Series 9 models, with a different part number. Although the stations look identical on the outside (and use the same Clean & Renew cartridges), older Series 9 shavers will not initiate a cleaning cycle in the new station, but will charge, and the cleaning status display is also slightly different.
7. It is also expensive, but actually in line with other top tier shavers from other manufacturers
What this shaver is not:
1. It is not a Series 7, or a Series 8, or any other series in Braun's lineup.
2. It is not any other shaver brand - Panasonic, Philips, Remington, or anything other than Braun.
3. It is not a rotary shaver (see #2).
4. It is not a DE razor, or a cartridge razor, or any other bladed razor.
5. It does not have a replaceable battery. Neither does any other modern rechargeable shaver.
6. It will not work as a corded shaver. Neither will any other modern wet/dry shaver.
7. It was designed for shaving your face. Not any other hirsute body parts on a human, although it might incidentally work for that.
If you were expecting any of the above on the "not" list, in spite of Braun's marketing for what this shaver actually is, you may be disappointed. But if you are in the market for a new Series 9 (or just for a great foil shaver), you should give this one a hard look. If you are the owner of an older Series 9 and you like it, this one adds features described above - slightly longer battery life, different cosmetics - and perhaps marginally better performance (subjective), but whether enough to replace your current Series 9 shaver is very much a personal choice. The new 93XX Series, for me, does seem to provide a slightly smoother and more comfortable shave than the previous generations (perhaps attributable to the faster processer and perhaps more rapid automatic beard density detector), but again purely subjective experience. Along with other Series 9 generations, it provides arguably the most comfortable shave you can get with an electric shaver, foil or rotary. The 20% increase in battery life is a plus, and the new display includes shaver head status, cleaning status, lock and battery charge indicator (and is a white - or light blue - LED instead of dark blue), but otherwise is almost identical to the 92XX models – which again are excellent. Highly recommended.
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R. Jenkins
5.0 out of 5 stars Simply the best electric razor on the market today (Braun 7/9-Panasonic Arc-Norelco 9000 comparison)
Reviewed in the United States ???? on June 20, 2020
Verified Purchase
I’ve been using electric razors for 40 years. I have a thick beard and typically get five o’clock shadow sometime around noon. I also have sensitive skin, which made using a straight edge razor problematic. Over the years I’ve switched between foil and rotary razors, getting my start on a Norelco because that’s what my Dad used. More recently, by far the best razor I’d used was the Braun 7. Study construction, compact and wicked sharp, it was almost ideal. Almost. Unfortunately the Braun 7 was not a wet/dry razor and I prefer a wet shave so, after some time, I switched it for a Panasonic Arc4 which, at the time, was allegedly the best wet shave out there. I’m not a fan of the Arc4. Oh sure it’s waterproof and powerful, in fact it sounded like a jet engine it was so loud. Shaving with foam or gel wasn’t a problem for the Arc4 at all, the problem was that the shaving head was large and unwieldy, and the shave itself was harsh. In fact, after a few shaves I started seeing razor burn similar to the straight edge. The Panasonic did give a close shave, but it was loud, unwieldy and tough on the face. I then purchased the Braun 9 which, at the time, was waterproof but you couldn’t use foam or gel. It was a superb wet shaver, but I was missing the foam or gel, so I purchased the Norelco 9000 (In late 2019). The Norelco has a lot going for it; it’s quiet, maneuverable, gentle on the face, and you can shave with any sort of foam or gel you like (I prefer Speck or Proraso). Unfortunately, the Norelco doesn’t give a very close shave, so last week I purchased a Braun 9385. In my assessment it’s hands down superior to the Norelco. Using Speck as a cream, the 9385 provided a noticeably closer shave than the Norelco in about a third of the time. The battery capacity is noticeably different as well; the Braun was nearly fully charged after the shave while the Norelco was typically down close to 80% after one shave. I think the sideburn trimmer on the 7 was a better design than that on the 9 (and the earlier 9’s), but I made the right choice going back to this Braun 9 which is foam/gel compatible, and you should give it a good look as well.
July 21st update:
I just wanted to add that after one month of daily use I’ve only recharged the razor once and, frankly, the battery level was still well above half but I wanted to test the cleaning station. Still getting a close shave. Highly recommended.
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Hal Ticknor III
5.0 out of 5 stars Excellent Shave!
Reviewed in the United States ???? on January 5, 2023
Verified Purchase
Great shaver. Easy to use and gives me a close smooth shave. I have used Braun shavers in the past and always liked them. Really like the cleaning station too. Cleans and charges the razor.
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Jane
5.0 out of 5 stars Game changer!!
Reviewed in the United States ???? on January 9, 2023
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I bought this for my husband for Xmas. He keeps asking me to feel his face. Lol he’s totally impressed with this razor
4.0 out of 5 stars A well built razor with great shaving performance, but the high price leaves some caveats.
Reviewed in the United States ???? on October 21, 2020
Verified Purchase
Short Review:
A good razor with lots of nice features. The biggest cons for me are the price and some inconsistent performance at the top of the neck/lower jaw. However if you're in a hurry and don't have much issue with the price tag, then this is a solid 4 out of 5 stars from me.
Long Review:
To ensure you know which razor I'm reviewing since Braun seems to have a dozen versions of each of these bad boys, I'm specifically talking about the Braun Series 9 9385cc razor. This is the newest (as of this review 10/21/2020) revision of the Braun Series 9 and reflects the upgraded battery life, internal processor, external display, traveling case, and cleaning station. Some of these upgrades are more cosmetic, while others are more significant (e.g. battery life), but Braun refers to all of them as upgrades so we'll go with that. The model I have is the Graphite colored one.
So for starters, this is my first foil razor since the 90s. Prior that I had my all-time favorite electric razor which was a rotary Remington from the 80s which sadly got plunked into various sources of water by wee ones too many times (yes, unfortunately including the toilet - thankfully unused at the time). After the Remington got to the point I could no longer repair it I switched over to a couple of different foils (not Brauns) in the 90s and did not like them, at all. So I switched over to Norelco rotaries and used those up until the SensoTouch 3D came out in 2011 or so. I loved the SensoTouch 3D (or whatever they eventually renamed it to) - that is until Norelco decided to outsource its replacement razor head manufacturing to Lucifer and ended up turning one of my favorite razors into the biggest piece of garbage I have ever had the displeasure of slicing my face to pieces with. If you're also a veteran of the SensoTouch 3D replacement heads you'll know what I mean, if you're not, just go check out the reviews here on Amazon for the replacement heads.
Anyways, the reason I share the past 3+ decades of my facial lumberjacking history is mostly to state that I have no experience with Braun and haven't used a foil since the 90s. So if you're someone who hasn't used the Series 3, 5, 7, 8, or 9 before or hasn't used a foil electric razor before, we were roughly in the same spot. Since my once-beloved SensoTouch 3D was causing literal bleeding probably 1/3 of the time I used it, I swore off Norelco and their cheap replacement heads forever and decided to give foils another try. I was really considering the Panasonic Arc 5 as it was much cheaper than the Braun Series 9, but then I noticed a consistent pattern of Panasonic just giving abysmal customer service responses here on Amazon and elsewhere, so I decided not to take that risk. Maybe Braun would be no better, but I was a seeing a clear pattern of garbage customer support from Panasonic with my own eyes. So then the decision came down to Braun Series 7 or the Braun Series 9.
This is probably the biggest weakness in my ability to review the 9385cc - I haven't used any variation of the Series 7, old or new. A lot of what you've probably read is the pros and cons of the Series 7 vs. the Series 9 - at least I know I read a bunch. In my case I ultimately decided to spring for the Series 9 because at a certain point you just get real tired of running a cheese grater across your face each morning (looking at you Norelco). That said, because I did not get the Series 7 I cannot compare the Series 7 and Series 9 with my own follicles. My guess is that the biggest and best argument for not getting the Series 9 is because the Series 7 is either "better," "just as good," or "close enough" when considering the price difference. So I guess that's the downside to my review, having not used a foil in so long and having no prior experience with Braun I cannot make good or fair comparisons to other razors in those categories. However, what I can do is share the experience of someone who is "new" to foil razors (at least those made in this millennium), Braun, and who is upgrading from what had become an objectively bad razor.
So all that said, my thoughts on the 9385cc? I think it's a great razor. It shaves most of my face exceptionally well. Definitely better than any rotary I've used in the past 20+ years has done, maybe even better than my beloved Remington but that's hard to say due to nostalgia. I say most because it does struggle a bit at the top of my neck, you probably know the spot, where your neck meets your lower jaw. I've found that I have to shave that spot over and over, up and down, left and right, and it still doesn't get all of it sometimes. That said, it does not give me razor burn even when I really work at it, and now that I've used the razor over a month I've only had a *single* hair get pulled to the level of causing ouchies and desires to smash the razor in the early AM hours. This was a nearly daily occurrence with my old rotary. So it's a very smooth and gentle razor for me and if that means it struggles with one spot of my face, that's a trade-off I'm willing to make. The razor does get a bit hot, but this hasn't seemed to affect irritation levels for me, though if you take a longer amount of time to shave I could see it becoming an issue but for me at least it's not caused any discomfort, just a noticeable level of heat. It's also far louder than my old rotary, but if I remember correctly foils are just more loud in general, so I can't fault it much there. The attached trimmer is decent, to be honest I've never found the built-in trimmers to be exceptional, but this one isn't noticeably bad, so really no complaints there either. The razor is easy to take apart and clean as well, which I guess is a good time to mention the cleaning station.
I have never owned a Cadillac-esque cleaning and charging station for an electric razor before. It seemed a bit.. excessive? I mean cleaning the razor and adding a drop of oil here and there has never been an issue. But here I am, a little older, with a little more gravitational pull, and a fair bit lazier than I once was. So I figured "Why the heck not?" and opted for the model with the newest cleaning station. Here's the thing. My thoughts remain the same overall. The station is absolutely, categorically, emphatically not required. Is it useful? Sure. Is it worth the extra money? For me I have no regrets. But MUST you have it? Definitely not (for example you can easily charge the razor with just the cord). You can still just clean and oil your razor the same way people have been doing since electric razors were invented and you'll be just fine. Also, you don't have to follow Braun's (in my opinion excessive) directions and use it each day. That would not only drain their blue magic razor juice and your wallet quite quickly, it just simply isn't needed. I use mine once per week, mostly in place of when I would have normally oiled the razor. So I view the extra cleaning and disinfecting as a little bonus, but the other 6 days (I normally shave 7 days per week) I'm still just cleaning the razor the old fashion way, with water and/or the little brush. You'll read this hint elsewhere, but with the cleaning/lubricating fluid (the blue stuff) don't throw away the cap for the bottle, if you want to use the fluid less often you can easily replace the cap and it will keep the fluid from evaporating. If you leave the fluid open and don't use it it will evaporate and you'll still have to get more, and then you won't even have the benefit of an overly clean razor.
For battery life and travel I can't say much yet. Since I use the cleaning station once a week I also charge the razor once a week at the same time and the razor performs flawlessly between those charges. If you're following Braun's advice and using the station once a day then you'll probably forget it even has a battery that needs charging. As for traveling, I've heard some people say the Series 9 doesn't travel well. I've not traveled with mine yet so I can't say for sure. The 9385cc comes with the nicer leather travel case, but there's still no sort of included cover for the foil-head itself, which I could see being an issue. While I generally take pretty good care of my items as I travel, even with my attention to safe packing a flight attendant still managed to accidentally crack the protective cover on my Norelco once when smooshing in another bag to the overhead bins on a packed flight, so the best laid plans of mice and men and all that. In the case of the Norelco the protective cover did its job, whereas the Braun doesn't have one, so that does concern me somewhat, but the leather case itself does seem more sturdy than the case my Norelco has. Since I'm not traveling much right now it might be a bit before I can test it out, and there may well be a significant difference in protection quality between the higher and lower end travel cases spread throughout the Braun line, but I'm not sure.
Wrapping up, the 9385cc is definitely a very solid 4 out of 5 stars for me. It's overall the most close and comfortable shave I've had in a of couple decades and it has some nice added features. It does struggle a bit around my upper neck/lower jaw area, but not so much as to dock more than a single star. However the big issue here is price. Simply put, I do not know if the Series 9 is worth the price over the Series 7. Everything I've gained from my old Norelco I may have also gotten with the Series 7 and saved money, so again that's the caveat of my whole review. However, as I am not a razor collector with lots of spare change, I'm personally very happy with my decision to go with the Series 9, regardless of how effective of a razor it is in comparison to the Series 7, simply because in my own circumstances it is a massive upgrade and feels like a quality razor.
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JBB
4.0 out of 5 stars Won't last two years
Reviewed in the United States ???? on February 20, 2023
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I am on my 3rd Braun 9000 series, great razor horrible life spand. They claim 7 years none have lasted me more than two. So, if looking for a good razor, but don’t mind buying a new one every two years. This is the product for you. :)
Extended warranty period highly recommend
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Amazon consumer
4.0 out of 5 stars Greasy lemons
Reviewed in the United States ???? on October 18, 2022
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This razor is overall excellent. However, the clean and recharge station leaves it with a greasy lemon residue that I find unpleasant.
If I had to do it over I'd forgo the cleaning station and get the basic model.
This razor replaced a Panasonic LV65 model. I'd say the Panasonic shaves marginally closer but the Braun accomplishes the job with less irritation.
Update: After viewing some YouTube videos I experimented with replacing about 60% of the fluid in the cleaning cartridge with 70% isopropyl alcohol. This diluted formula largely eliminated the greasy residue and heavy scent that was originally an issue. Seems to work fine, but I have not tested it long term, so try at your own risk.
For me, this has restored the utility of the clean and recharge station.
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Pam C.
4.0 out of 5 stars It’s easygoing
Reviewed in the United States ???? on January 5, 2023
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Like the battery life
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Kid Doc
4.0 out of 5 stars BRAUN SERIES 9 2020 VERSION
Reviewed in the United States ???? on March 28, 2020
Verified Purchase
I have been using this razor for more than 2 months.
I have used many brands of electric razor over my 65 years. I started with Norelco rotaries, then Remington foil shavers, then back to rotary. But more than a few years ago I switched to Braun. First the Series 5 then the series 7 which I used for about 10 years, replacing the head many times. I told you that to tell you this, despite the cost (which is extensive) I am very happy with the series 9. Compared to my 7, it is quieter by a significant margin, and it cuts better and doesn't irritate my skin. Cleaning is a snap using the Braun cleaning system (you can't use the older one as the razor fits differently in this one, but it uses the same cartridges as the older system for my 7). I travel for work, so portability is important and I easily get multiple weeks of daily shaves from the battery without hardly moving the battery indicator. It packs a bit longer than the series 7. From a shave perspective, for my beard I, will say that it takes some work to get a very close shave with a 1 day beard, but a 2 day beard is a snap. I think the slightly longer hair is lifted better by the new head design.
I don't like the ergonomics as much as I did the series 7 (the new series 7 is drastically different of course, so these comments are only germane to those transitioning from the older 7 design). The 9 is longer and the head floating seems different. I sometimes find myself flipping the razor over to get some parts of the upper neck under my jaw. I really haven't settled into the best combination for my face yet, which seems strange after 2 months... The trimmer is horrible. It is like the old series 5 and slides up from along the back of the razor. Unlike the old series 5, the cutting edge of the trimmer has a little rake which really only allows you to cut well in 1 plane. What this means is that it is easy to cut sideburns (which I like) but effectively useless to trim eyebrows (which I need to do occasionally). And when it slides up, the end doesn't really clear the end of the razor head, so it is difficult to see where you're cutting because in the mirror the razor body blocks the view without some contortion on your part.
So... despite the lack of ergonomics, the end result is a very good shave, especially with a 2 day beard.
Oh, and by the way I ALWAYS use Mennen afta pre-shave. My father used it and I've used it for decades. I hope Mennen never stops making it. Although this razor is supposed to be usable in the shower, I haven't tried it.
UPDATE 11/20 This razor is still going strong. I've adapted to the ergonomics and also noted that the cutter grids on the head have a directionality to them which seems to work better on my beard in one versus the other direction. Still not using in the shower, but note that it drags too much if used on wet but not lubricated skin. So lubricate.
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Thomas S.
4.0 out of 5 stars Easy to use , but still has electric shaver limitations.
Reviewed in the United States ???? on August 14, 2020
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No surprise that it’s not as close even a mass market blades razor. I’d switched to simple Gillette 2/3 blade cartridge shavers with foam 20 yrs ago when my old 1990’s Braun gave up the ghost. Now two decades later to get the shaves done quicker with less water splashing on the counter and allowing for travel usage in an easier form I decided to get a new electric shaver. 20+ years of advancement gets me a 3 section blade head and a cleaning base. But the limitations of electric are still there.
What it can’t do is get as close as blade of course. But it also cannot seem to get and shave those soft flat lying hairs on my neck and just below and under my ears at the back of my cheeks. So there, especially if I go 2-3 days between shaves , I’ll still have to quickly go over these areas with the blades razor afterward. But much less mess, less water , no shaving creme needed.
As I house mine in the cleaning and charging station I don’t know the number of days it will work off of a charge , I’ll assume the description and manual are accurate there. The battery is replaceable with some effort so at least when the rechargeable no longer holds a charge in 7-8 years I can replace that part.
When buying keep in minds the consumables. The head assembly with its blades is about fifty each and needs to be replaced every year or so depending on how often you shave. The cleaning station fluid needs to be replaced every month or so , as it does clean and also evaporated slowly even if you don’t shave often. But it’s available in a six pack for much less than the blade.
So figure $65/yr in cleaning fluid and replacement blades over the years.
That said the cleaning system works. I just replaced the fluid tank that cam with the shaver and it had a nice coat of stubble on the bottom of the tank. It definitely cleans the blades and gives them a very light citrus scent though I only smell that if I’ve waited to shave when my face is fully dry. The cleaning cycles run after you put the shaver back in the dock and press the button. It’s cycle to clean is longer than you might expect which explains why it’s so thorough. Clean lubricate and dries the shaver.
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Neal
4.0 out of 5 stars If power button falls out within a year, what's the good in the rest of the razor or it's review.
Reviewed in the United States ???? on November 4, 2021
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It's been a great razor for me, but the power button fell out of mine like many others. I can go on with a good review about the razors capabilities, however, when a 'nickel' quality power button breaks and falls out it's all a fail.
I've owned Braun razors for 20+ years with no issues. I thought I would upgrade my 14(?) plus year razor for a new one.
If you buy one, be sure to get the extended warranty if you want an extra year or two with the razor. Otherwise, it's a very expensive chance you are taking.
Addendum: My mistake in the earlier review is that I forgot the Braun razor had a two year warranty. I submitted a request for warranty coverage and Braun picked up the shipment thru UPS. After a wait time of a month, and no response from Braun's repair affiliate in the U.S., I received a brand new razor from Braun. I was surprised by the new razor, especially when a power button replacement seemed like a cheap repair.
I changed my one star rating back up to four stars. My opinion is that Braun really stepped up to satisfy an unsatisfied customer.
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Jay Green
4.0 out of 5 stars Not much better than the old 5 series it replaced
Reviewed in the United States ???? on September 15, 2021
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Going with the Pro/Con format:
Pros:
* Battery life is great.
* Cleaning station looks better and has a dryer to dry shaver after cleaning (Old 5 series didn't).
* Nice travel case included
* Waterproof
Cons:
* Still will yank hair out occasionally like my old 5 series, esp a long straggler
* The old scam of needing a level 3 cleaning when you don't, which uses more cleaning solution ($$), is still present. I'd say even more so now than my old one!
Ex.
Full battery and cleaned after last use.
I shaved moustache stubble, less than a minute of shaving. Put back on charger and 3 drops appear, indication of level 3 cleaning needed! (Pic)
This same task used to trigger ZERO cleaning needed (maybe lvl 1 if I took along time) on the old 5 series.
No way to override once it decides. Yes, you don't have to hit the clean button every time but it will be there till you do. Irritating!
Customer image
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Nicholas Parker
4.0 out of 5 stars Great for an electric shaver, clean base is awesome
Reviewed in the United States ???? on February 17, 2021
Verified Purchase
Nice improvement over the series 7 I used to have. For an electric razor, it does a good job but does take me several passes to completely clear an area. The neck is particularly difficult because the hairs grow in different directions. Changing the angle of the head on each pass does get most of it.
The cleaning base is GREAT. I use it after every shave and I always have a clean razor. You could probably get away with using it a little less often so you don't have to replace the liquid cartridge as often.
Battery life is great if you happen to need to take it somewhere.
Overall, I"m satisfied. Just know it may take several passes to get all the hair. I consider this normal for all electric shavers.
14 people found this helpful
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Dan J
4.0 out of 5 stars Easy to clean, but a bit awkward to use
Reviewed in the United States ???? on December 31, 2021
Verified Purchase
Easy to clean, but a bit awkward to use.
The bulkiness of the shaver makes it awkward to position around my face, and the backside additional detail trimmer just gets in the way. The additional detail shaver is not very good at what it's supposed to be used for, but it's better than nothing...
Other than that - fantastic shaver and easy to clean with a long battery life.
3.0 out of 5 stars Not worth the price
Reviewed in the United States ???? on February 28, 2023
Verified Purchase
For the record - I'm Laura's husband... anyway, I bought this razor as a replacement for my Series 7 Pro that I had misplaced when traveling for Christmas. I would say that this razor is just ok, and does not provide as close of a shave as the Series 7. In addition, the two cutting foils are too far apart, which means in many spots you are just hitting it with one foil, not two, so you have to go over many places multiple times. Seems like they are trying to do too much with one razor. Given the price, I expected more. On a positive note, the trimmer is like the older versions (slides up instead of popping out) and provides a pretty close trim. Thankfully, I just found my old Series 7, and will be going back to it for daily shaving. And selling this one on Ebay...
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JG
3.0 out of 5 stars Poor Shave!
Reviewed in the United States ???? on January 7, 2023
Verified Purchase
Had a 7000 series Braun. This one does not offer as good of a shave!
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Jordy
3.0 out of 5 stars Can't Say It's Any Better Than the Entry Level Braun 3040
Reviewed in the United States ???? on August 8, 2021
Verified Purchase
3 stars is an odd rating to give, but the title sums it up. I first got the Braun 3040s which is their entry level shaver. After using it a few weeks, I decided what the heck and got the premium model hoping it would give a closer shave....
It doesn't. I do experiments where I shave a little with one, then the other. Sometimes the 9 picks up hairs that the 3 missed, and sometimes the 3 picks up hairs that the 9 missed. The 9 glides a little bit smoother, but it is not noticeably any closer of a shave to me, and both are nice on the skin and not harsh. Also, the springs on the 9 have less "give" to them. The springs on the 3 allow the foil to compress and conform easier when you put pressure on your face. Funny enough, the "cheaper" less rigid feel of the 3's springs is actually preferable to me. Also the 3 is lighter and easier to maneuver when I want to shave at odd angles. I could care less about the swivel head of the 9; I really could care less. So much of this stuff is honestly gimmicks and unecessary.
So I'm giving this 3 stars because I prefer the entry level series 3 when all is said and done. A product costing 5 times as much should be exceptionally better than the entry level. It's not, and the fact that I still have to do numerous passes at odd angles on my neck even with the premium model makes me not have too much respect for it. Everything on it works fine and it gets the job done, but the entry level model which costs basically one fifth of the price does the job just as well. That's all folks!
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PAZ
3.0 out of 5 stars OK shaver
Reviewed in the United States ???? on October 24, 2022
Verified Purchase
This shaver is not as good as my series 7 Braun. Very close on the face except above my mouth and the trimer is harder to use accurately
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Scooby921
3.0 out of 5 stars Not overly impressed
Reviewed in the United States ???? on January 24, 2021
Verified Purchase
Never really been an electric razor person. Switched from the multi-blade stuff to basic DE safety razors after too many ingrown hairs from the Mach 3's and such. Not sure what changed, but my face has become overly sensitive and even my single blade razors are causing massive irritation.
Enter the electric razor. Did my research. Bought what was rated as one of the best. I'm not impressed. It has a hard time handling growth of more than 2 to 3 days. It fails to lift and cut any hairs lying flat against the skin. I find myself pulling and stretching at my skin trying to make it as flat as possible to help this thing do its job. I can't just run it up and down linearly. I have to drag it across my face horizontally and diagonally to coax it into finding and cutting more hairs. When I'm done I find I often need to take a zero gap beard trimmer back over some areas to pick up the hairs which were lying flat. At this point the whole process takes longer than lathering up some cream with a brush and doing it the old fashioned way. Really, really disappointed.
The only thing going for it is that it's easy to put in its holder and charge / clean, and the little carry case is nice for travel.
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Neal
3.0 out of 5 stars It’s not your fathers Braun
Reviewed in the United States ???? on July 5, 2022
Verified Purchase
I like the shave. The quality of construction has me worried about long term durability. It weighs about 1/2 of my 3000 series Braun.
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Blair Wright
3.0 out of 5 stars Overpriced and average shave
Reviewed in the United States ???? on August 2, 2020
Verified Purchase
For a razer that costs over $300 I was really expecting quality, not cheap plastic and stamped metal parts. I read countless reviews of this top of this line razor and now have no idea what they used as a baseline, the shave is average at best and I am not at all impressed. The beard trimmer is super cheap, flexes, and really badly designed, I'm confident it will break. I would rate the build quality at 4/10.
I replaced a Norelco, i have been using the Norelco' since 1985 so I have a bit of history with them. The Norelco, at under half the cost of this Braun, gives you a better shave and is made if the same cheap plastic.
16 people found this helpful
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jorge costa
3.0 out of 5 stars Not what it used to be
Reviewed in the United States ???? on January 19, 2021
Verified Purchase
I have for years used a Series 7 and the last one lasted almost 5 years changing blades every 18 months. Based on my experience I purchased the Series 9 9385cc. I have read and followed all the suggestions posted by Braun and it has not helped improve my experience.
The good: Long lasting battery, comfortable shave and good design. The bad: It does not shave very close, takes a lot of passes to get a good shave and difficulties shaving neck area.
I'm considering returning it and looking at other brands as I feel it's not worth the money.
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Carl
3.0 out of 5 stars Not worth the excessive cost
Reviewed in the United States ???? on August 26, 2020
Verified Purchase
I would have kept this product if it was about a third to half the current price. I chose this one due to it being highly regarded for sensitive skin and in this aspect I do believe it is one of the better ones out there. However I returned the product because for $300+ it should work amazingly. It does not do well unless your facial hair is already at a stubble or very short length, and the real deal killer was the fact it does a horrible job shaving your neck and lower chin. The trimmer on the backside could be much better as well. If I had to sum up this product, it is pretty disappointing.
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John T.
3.0 out of 5 stars Not worth the high cost.
Reviewed in the United States ???? on April 27, 2021
Verified Purchase
Got this for my hubby and it was very expensive.... More that I had ever paid for a razor.... My husband's comments... "I liked my Norelco better. I told him I could send it back and he said he would try it for a few days.... But more than a month went by and then told me we should send it back... But it was too late.
2.0 out of 5 stars Great shave, not-so-great shaving system
Reviewed in the United States ???? on February 18, 2021
Verified Purchase
If this review was solely about the quality of this Braun's shave, I'd give it five stars. Generally very smooth, although less so with tough facial hair (say, above the lip), and the new foil does indeed catch all the long hairs, which for me is great. That said:
1) I'm a long-time Braun user -- at least 20 years. I loved the 7 and 8 Series, particularly those that had a heated drier in the cleaning station. That older cleaning station was fantastic: a deep clean for several minutes, plus a heated drying cycle equals a clean and dry shaver. But in recent years the 8 Series seemed to be less and less well-built, and Braun had cut the heat from the cleaning station, so I thought I'd try the 9. And its cleaning station is awful. Around 60 seconds of half-hearted cleaning, then a feeble fan that seems to run for, what, 20 or so minutes... and leaves the shaver damp. Worse, it gets through cleaning refills faster than any Braun I've owned; right now I'm replacing the cartridge every 2-3 weeks, compared with 1-2 months for my old 8 Series -- and the cleaning fluid still looks clean, unlike when the 8 Series forced a cartridge change. Plus whereas with the 8 Series cleaning station you could load a new cartridge from the front, on this thing you have to pull the entire station out from where it sits in the corner, and load from the back (seriously Braun?) -- spilling some cleaning fluid most times because the power cord is squarely in the way. Terrible design.
2) As for the shaver itself, it's very easy to switch it off in mid-shave (ouch) if you just brush the power button by accident. Need almost no pressure to do that. The "lock switch" for the shaver head is hard to slide because the "grip pattern" on the switch is poorly designed -- nobody at Braun clearly bothered to try this out a few times. The long-hair trimmer is at the back of the shaver (why would anyone put it there?), very narrow, and not that effective -- often it takes 2-3 attempts to cut longer hairs. Compared with the 7 and 8 Series, it's pathetic.
Overall, a huge amount of money for a shaving *system* that is only so-so. As I said above, great shave, but way too many issues when using.
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JMF
2.0 out of 5 stars Series 9 redesign is a complete fail
Reviewed in the United States ???? on December 6, 2020
Verified Purchase
I rarely write product reviews but I am compelled to share my disappointment with the Braun Series 9 9385 shaver. I've been using Braun foil shavers for decades. I was using a Series 7 since 2012 until I upgraded to the Series 9 two months ago. I've given the Series 9 a chance - i.e., given my beard the time to "adjust" to the new shaver - but I've decided to go back to my Series 7 shaver. The only good thing I can say about the Series 9 shaver is it's quieter than the Series 7. Otherwise, I believe the redesign of the Series 9 shaver is a complete fail.
First, the head of the Series 9 shaver is too large in my opinion. It's not as easy to navigate around your face and neck, and it's completely awkward on your upper lip below your nose. It just feels clumsy. Second, the Series 9 does not shave as close as my Series 7. I don't know why - maybe it's because the two foils are further apart on the head - but the closeness of the shave is very disappointing. I'll describe it this way... the length of my beard 12 hours after shaving with the Series 9 is equivalent to the length of my beard about 18 hours after shaving with the Series 7.
Third, if I wait more than 24 hours after shaving with the Series 9, then I'll experience several painful "pulls" of whiskers throughout the shave. I assume the new Lift and Cut trimmer on the head of the Series 9 is responsible for this. This NEVER happened with my Series 7 shaver.
Finally, I'm not even completely satisfied with the ergonomics of the Series 9 shaver. It's too easy to accidentally hit the power button and turn the shaver off while you're shaving. You have to keep your thumb on the Head Lock while you shave - there's no other place to put it - and it's too easy to turn the Head Lock off or on while you're thumb is anchored there during the shave.
In summary, I do NOT recommend the Series 9 shaver; particularly with its expensive price point.
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Z. J. Samson
2.0 out of 5 stars Too expense to be made so cheaply
Reviewed in the United States ???? on October 8, 2022
Verified Purchase
I have owned this razor for 1 year. The first problem was with the cleaning station. It was missing a rubber piece in the area where the shaver sits and washing fluid would spray all over when I would press the button for cleaning (see red arrow in photo of replacement unit). The most recent problem is the power button fell off (see photo). Where is the quality control on this product? Look elsewhere. This shaver has been a huge disappointment.
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JP
2.0 out of 5 stars Not impressed. Misses hairs and requires multiple passes, brand new
Reviewed in the United States ???? on August 17, 2022
Verified Purchase
I've used shavers 25% of the price that work better. Have to pass over skin many times before it cuts hair. Brand new with brand new blades and still has problem catching all the hairs on face. So I use a cheap one to do cleanup after because this model just doesn't seem to be made for a clean shave. I've used other older models from Braun over the years and its evident quality has gone way down. Wouldn't purchase again.
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JB
2.0 out of 5 stars Save Money, Buy the 7
Reviewed in the United States ???? on February 25, 2021
Verified Purchase
Now that I've had this for a few months I can review it better. It is a decent razor, but falls short with my course and curly hair that grows along many different grains. It does not pick up every hair, no matter how many times I go over it or adjust it or my face, leaving me with odd looking strays that I have to try and trim with the trimmer portion (ouch) and sometimes I just let them go. It also will leave me with bumps and in grown hairs just as my safety razor always did. All of this happens regardless of the shave cycle I choose (every day, every other day, or every three days, four and you need to use the trimmer first...again ouch). The closer together my shaves the better it seems to grab the strays, but I don't want to be shaving every morning and night (and I'm not sure that would even get it). I have even gotten cut once or twice and the trimmer will pull on hairs often. If I could do it over again I'd save my money and go with the 7. Pretty disappointing considering all the great reviews the 9 had.
3 people found this helpful
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Tom P
2.0 out of 5 stars Supremely Dissatisfied with the actual shave
Reviewed in the United States ???? on August 4, 2020
Verified Purchase
I had a Series 7 for years, and it was great. The shave was close. I'd buy a new head every year or two, and that shaver kept on shaving well. The flip-up trimmer broke, so it was time for a new shaver. I found Series 7 for sale online, but I decided to upgrade. Since I was so impressed with the 7, I could only assume that the Series 9 would be the same or better. I was wrong. I have to make many more passes over every surface of my face for it to shave all of the hairs that my skin becomes irritated. It just doesn't cut the hair like the 7. Now I'm out around $300 and have a dilemma. Do I buy another Series 7, knowing that it will do the job for years, or do I try another brand, because I'm frustrated with Braun for putting out an inferior product. Their advertising about the quality of the shave was false in my experience.
2 people found this helpful
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Eric R.
2.0 out of 5 stars Broke after a year
Reviewed in the United States ???? on March 23, 2022
Verified Purchase
I have owned Braun shavers for decades, but this one has been a disappointment. At first it was great, but after a year, the beard trimer broke, and the swivel head stopped working. I have to hold the switch while shaving so that the head moves. This was a very expensive product, and I expect better reliability.
2 people found this helpful
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Hired Goons
2.0 out of 5 stars Fails at main function
Reviewed in the United States ???? on December 26, 2020
Verified Purchase
Believe the other reviewers when they tell you this shaver does not shave well. I had a Panasonic wet/dry for years and it worked well. When it was time for a new electric, I decided to go with what CR says is the top of the line. They are wrong and the reviewers saying that the shave is weak with this razor are correct. Otherwise as far as I can tell the battery is great and using the cleaning base is easy. If those features could be combined with a more powerful shave (one that doesn’t leave stubble or straggler hairs all over) then you would have a great shaver.
3 people found this helpful
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plumber
2.0 out of 5 stars Waste of money!
Reviewed in the United States ???? on March 7, 2020
Verified Purchase
I had once sent in a review of a model 9 about 4-5 years. This was critical then. I have since used a Braun 7. I thought I was missing some thing. Well the old Braun 7 is excellent and frankly the new series 9 is a disappointment. It just is more expensive. Just not better the the series 7. It is a total waste of money. Do not think the series 8 is any better. i am old enough to know better. Do not waste the additional money! Beware of the adds etc. new follow up after using this razor for several months I must again revise my rating for 100$ this is a waste of money! The series 7 is a BETTER razor at a significant savings.
79 people found this helpful
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N7149s
2.0 out of 5 stars This is not close to a $300 Braun Shaver
Reviewed in the United States ???? on November 3, 2021
Verified Purchase
Incredibly flimsy and had a an awkward cheap feeling in my hand. The slide up the back trimmer did not work and is in a terrible position if it did. I returned it and immediately replaced it with a Braun Series 7 790cc. This will be the third series 7 I have had in the past twenty years. Braun is typically a top quality product but they missed the mark on this one.
1.0 out of 5 stars Total Waste of Money!
Reviewed in the United States ???? on November 29, 2022
Verified Purchase
I have owned the Series 9 9385cc for 18 months and I am done with it. I have been shaving for decades and this razor has been a complete disappointment. I have owned many brands of electric razors and this is by far the most expensive one. The shave is fine but it is not THREE times better than my last razor I bought for one-third the price! I thought at this stage of my life I deserve the best - this was not it...
The docking station is also unreliable. If you don't position the razor just right, the docking station will shake it out of position and stop the cleaning process. Very annoying. After about a month, the razor starts smelling funky especially in the summer time. The fluid in the docking station gets nasty even though I thoroughly rinse the razor in hot water before I stow it.
The last straw happened yesterday. The on/off power button fell out. When I tried to put it back in it will not stay. I just ordered a Panasonic razor. Goodbye Braun!
3 people found this helpful
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Phyllis Hodges
1.0 out of 5 stars Does not shave close
Reviewed in the United States ???? on January 30, 2023
Verified Purchase
This product does not shave close. The cheap ones work just as good. Also ,I sent it as a gift . Then when we tried to send it back they say it’s non returnable. Why did it not clearly state that when I ordered. Even razors from most major stores let you return the product if it does not meet expirations. Now I am out of, the total was $256.00. This is not right!
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ericny
1.0 out of 5 stars can't deactivate travel lock. unusable.
Reviewed in the United States ???? on October 3, 2022
Verified Purchase
My S9 shaver is in permanent travel lock mode. Attempts to unlock it only work for a couple seconds. Fully draining the battery and recharging allows for one shave, after which the travel lock mode self-reactivates permanently again. Since, it's more than two years old, it's not under warranty and customer service wasn't helpful (suggested paying for shipping to a repair center and for repair). I'm disappointed by the shaver's issues and the experience since this is a premium model (9385cc - production code 9198). I certainly don't recommend this model or brand. Please share feedback if you are having the same issue.
Update: it turns on by itself regularly (maybe because of the permanent auto-lock issue it lasts 1-2 seconds each time)
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Jason Titlbach
1.0 out of 5 stars I did not like the product. If I was able to return the item to Amazon I would have.
Reviewed in the United States ???? on December 9, 2022
Verified Purchase
When I was shaving with the product, it wasn't a smooth shave. I had to keep going over the area multiple times in multiple directions over and over until a clean shave was complete. I figured for the price of the item, it would be working much better then a minimum priced product. So I will stick to a 30 dollar option and put this item on market place for sale in hopes to get some of my money back.
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infoglutton
1.0 out of 5 stars Died after 2 years
Reviewed in the United States ???? on October 21, 2022
Verified Purchase
I don't expect products to last forever, but for a $300 shaver, I expect it to keep a charge after two years. But mine no longer does that.
Aside from that, there were many of times when it just didn't shave well, missing many hairs on my face. I had to use the trimmer to get the hairs since the shaver wouldn't. There were also multiple design changes from the Series 7 that seemed odd as well. The Series 7 was actually better. When your product gets worse with newer models, I start looking at other brands. Sorry, Braun.
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bookbuyer
1.0 out of 5 stars European Charging Cord is NOT What I Wanted
Reviewed in the United States ???? on July 31, 2022
Verified Purchase
They sent me European charging cord with a defective wall adapter. After a 3 emails with this seller, PCBAY-US, they were not able to resolve this simple replacement issue. I will just buy an American cord myself. Very unhappy!
Why would Braun include unusable European cord for these shavers meant for the American market in the first place? It is totally beyond me. Is it too much to ask for a charging cord that would work in my house? Just use an European to American conversion adapter? That makes the wall plug to stick out 3 1/2 inches and makes it wobbly and fire hazard. By the way the item description mentioned nothing about containing an European charging cord in lieu of an American one.
Otherwise, the shaver works fine.
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GKVANZ
1.0 out of 5 stars Did not work for me an be aware of Braun's 60 day money back guarantee
Reviewed in the United States ???? on January 11, 2022
Verified Purchase
Decided to try a foil shaver once. When I have used electric shavers in the past I was always a Norelco guy. Tried this shaver dry, wet, pre-shower, after shower, with soap, etc. My face was getting beat up. Decided to return it. BE AWARE. This is not returnable through Amazon. You need to box it in the original packaging and mail it back to Braun at your expense which I was fine with. I just contacted Braun to ask when I might see my $257.64 refund and was told it takes 6 to 10 weeks to issue. Not acceptable in my opinion. The shaver appears to be very well built, feels good in your hand, battery life seemed very good also. My only complaint was it didn't work for me at all and I really wanted it to. The return process is ridiculous though and will be a deal breaker for me as far as buying Braun products in the future.
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John
1.0 out of 5 stars HUGE disappointment
Reviewed in the United States ???? on July 4, 2022
Verified Purchase
This product is my biggest purchase regret. For the price, it works so poorly. It misses so many hairs on my neck, which my much cheaper electric razor never did. Even when I repeatedly go over an area it will not get some hairs which is quite frustrating. It makes me sick thinking about how much I spent on this and because it has been more than 30 days I am unable to return it. Do not buy, it is not worth it.
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Jonathan Londono
1.0 out of 5 stars Will be replacing cleaning cartridge more often
Reviewed in the United States ???? on September 21, 2020
Verified Purchase
This new model uses a fan to dry the shaver after cleaning rather than heat. In the time I've had the shaver I've gone through cleaning cartridges much faster than when I had the 6 series. The shaver itself is great but I think the fan causes the alcohol in the cleaning solution to dry up faster. So lately I press the cleaning button and after a couple minutes when I hear the fan turn on I pull the shaver out for a second and put it back in just to stop the drying process. I'm hoping this will help.
UPDATE:
1 year and 9 months later the power button broke. It popped out. The small tabs used to hold it in place broke. Shaver was never dropped. It hasn't fallen off completely so it just hangs out loosely held in just from the top edge. My last Braun shaver lasted years and years and I only changed it thinking a new one would be better. Not the case here.
9 people found this helpful
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Cauchemar
1.0 out of 5 stars Not a close shave. Not worth ultra premium price.
Reviewed in the United States ???? on May 27, 2021
Verified Purchase
The longer I've had this item, the more I feel like the price/ value ratio for this item was horrible. I've downgraded my result to 1 star.
For me, it does irritate my sensitive skin if I use it for a longer shade. And I'm retired so I don't care about a close shave. I wanted something I could use every 3-5 days when I felt like shaving and wanted to clean up my stubble. If I wait 3-5 days, there's irritation, and the whole premium price was to avoid that.
Not worth the premium price especially if you want a close shave. Very difficult and inefficient to get a close shave.
Not recommended for the average guy. Bad value.
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